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Bobby L. Matthews, Jr. Bobby brings over 18 years of experience in the call center, technology and telecommunications industries to the Center Partners Team as the Vice President of Sales and Marketing. In this role, Bobby is responsible for all strategic and tactical sales and marketing functions across the company as well as media, creative and brand management functions. Bobby has held several senior management sales, marketing, product management, and technical service roles, most recently as Vice President of Sales and Marketing for a Tucson based Start-up Company which provided VOIP services to consumers through retail and e-commerce channels. Prior to that he was Vice President of Relationship Management at APAC Customer Services, Inc., a customer care outsourcing company, where he was responsible for driving significant sales and revenue growth. While with Comdisco, a business continuity company focused on disaster recovery and availability services, Bobby served as Vice President of Worldwide Sales Operations and held numerous Senior Executive positions in Sales, Marketing and Product Management at Ameritech, AT&T, and MCI. Bobby served over 12 years in the U.S. Army and Army National Guard in various command and staff positions in the Infantry and Army Special Forces, and he received many decorations for service. Bobby is an active member in the American Teleservices Association (ATA), Society of Consumer Affairs Professionals International (SOCAP), International Customer Service Association (ICSA), and the Chief Marketing Officer (CMO) Council where he serves as a member of the customer insight board on the Customer Affinity program. Bobby is Six-Sigma Champion Certified. He and his wife Cindy have two children. They currently reside in Barrington, Illinois, a Chicago suburb. About Center Partners
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